Operated by Microsoft Corporation. FinePrint checks these documents up to four times a day and records each change here.
Change history
September 29, 2026 · Microsoft Services Agreement (UK English edition) · medium impact · Historical, imported
If you choose not to download or install updates, your applications may no longer be available, supported or have previous functionality.
The Cortana section was removed and replaced with a note that Microsoft no longer supports Cortana as of 2024. The Rewards limit was split into two annual caps: 550,000 points for third-party redemptions and 1,550,000 points for Microsoft's own products. The Copilot section now points to a consumer Copilot terms page, and the terms also add Microsoft 365 Premium and clarify that skipping app updates may cause apps to lose availability, support, or features. If you use Cortana, it will no longer be supported, so you may need another option for those features. If you earn Rewards points, you now have a higher annual limit for Microsoft's own products, but the cap on third-party redemptions is still 550,000 points. If you turn off app updates, your Microsoft 365 apps may stop working or lose features. Before your next renewal date, check whether you rely on Cortana or Rewards, and keep Store app updates turned on so your Microsoft 365 apps keep working as expected. You can review your subscription and renewal details on the services and subscriptions page in your Microsoft account.
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March 6, 2026 · Microsoft Services Agreement (UK English edition) · low impact · Historical, imported
- Xbox apps and websites
The terms gained one new line, "Xbox apps and websites," which appears to be a new item in a list of services or products. The line is shown without its surrounding text, so it's unclear from this excerpt exactly what it is connected to. This looks like a minor update that adds Xbox apps and websites to the list of things the terms cover, and it is rated low impact. It doesn't appear to remove or replace anything else in the terms. Open the full current Microsoft 365 Personal and Family terms and read the section containing this line to see how Xbox apps and websites are described, before your next renewal date.
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January 13, 2026 · Microsoft Services Agreement (UK English edition) · low impact · Historical, imported
The Microsoft Services Agreement is an agreement between you and Microsoft (or one of its affiliates) that governs your use of Microsoft consumer online products and services (including related support).
Microsoft added a new introduction to its Microsoft Services Agreement that explains what the agreement covers, links to an FAQ and a Summary of Changes page, and lists Microsoft Support (Consumer) as included. No existing sentences were removed. For Microsoft 365 Personal and Family, this change is mainly explanatory and doesn't show any change to pricing or features. The rating is low impact. Save the Summary of Changes link and skim it before your next renewal date to see if Microsoft has listed any notable changes.
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September 29, 2025 · Microsoft Services Agreement (UK English edition) · high impact · Historical, imported
For certain trial-period offers, we may require auto renewal to be turned on.
The terms now say Microsoft may require auto-renewal to be turned on for certain trial offers. Other changes include new sections on data export and AI services, and Rewards points expiry shortened from 18 to 12 months of no activity. If you sign up for a qualifying trial, it may renew automatically and charge you when the trial ends unless you turn auto-renewal off. If you hold Rewards points, they can now expire after 12 months without any earning or redeeming, instead of 18. Before starting any trial, check its end date and whether auto-renewal is on, and set a calendar reminder a few days before it ends. If you have Rewards points, earn or redeem at least once every 12 months so they don't expire.
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September 23, 2025 · Microsoft Services Agreement (UK English edition) · low impact · Historical, imported
- Microsoft 365 Business Standard, Microsoft 365 Business Basic, Microsoft 365 Apps, Microsoft 365 app, Microsoft 365 Copilot, Microsoft 365 Copilot app and Microsoft 365 Copilot Chat*
The list of Microsoft 365 products in the terms now also names the 'Microsoft 365 Copilot app' as its own item, separate from 'Microsoft 365 Copilot', and the wording was adjusted to match. The excerpt does not show which section this list belongs to, so the exact effect is unclear. Based on this excerpt alone, the change looks like a wording clarification that adds the Copilot app to the named products rather than a change to your price or core features. Because the surrounding section isn't shown, it's hard to say whether it affects your Personal or Family plan. Check the section of the terms that contains this product list to see what it governs, and compare it against the apps included in your plan before your next renewal date.
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January 16, 2025 · Microsoft Services Agreement (UK English edition) · low impact · Historical, imported
- Microsoft 365 Business Standard, Microsoft 365 Business Basic, Microsoft 365 Apps, Microsoft 365 app, Microsoft 365 Copilot and Microsoft 365 Copilot Chat*
The product list in the terms adds one new entry, "Microsoft 365 app," placed right after "Microsoft 365 Apps." The other products in the list are unchanged. The diff shows only this list change, not the clause it belongs to, so the effect is unclear. The added name looks like a clarification of an existing product, so it probably doesn't change what you pay or use, but the surrounding section would show whether it does. Look up the full section that contains this product list in the current Microsoft 365 terms and check what it says applies to "Microsoft 365 app" before your next renewal date.
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January 15, 2025 · Microsoft Services Agreement (UK English edition) · medium impact · Historical, imported
- Microsoft 365 Business Standard, Microsoft 365 Business Basic, Microsoft 365 Apps, Microsoft 365 Copilot and Microsoft 365 Copilot Chat*
The list of Microsoft 365 products named in this section now also includes Microsoft 365 Copilot and Microsoft 365 Copilot Chat. The other products in the list are unchanged in substance, though the line was reworded. The excerpt doesn't show what this list controls, so the impact on Personal and Family subscribers can't be confirmed from it. Adding Copilot suggests the terms now cover AI features that were not named before, which may matter if your plan includes or sells them. Read the full section that contains this list to see what it applies to, and check whether Copilot is included in your plan before your next renewal date.
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December 5, 2024 · Microsoft Services Agreement (UK English edition) · low impact · Historical, imported
- Microsoft Reading Coach
The terms for Microsoft 365 Personal and Family now include a new item called "Microsoft Reading Coach." No existing sentences were removed. The excerpt only lists the feature's name, so it doesn't say what Reading Coach does or whether it costs extra. Because it's a listing rather than a change to pricing or your rights, the impact is likely low, but the full description elsewhere in the terms would explain it. Before your next renewal date, open the full Microsoft 365 terms and search for "Reading Coach" to see what it does and whether it affects your subscription. If you have questions about how it applies to you, contact Microsoft support or a qualified adviser.
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History via Open Terms Archive, by Open Terms Archive contributors, available under the ODC Attribution License (ODC-By 1.0).
History via Open Terms Archive, by Open Terms Archive contributors, available under the ODC Attribution License (ODC-By 1.0).
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