October 15, 2026 · Privacy Policy · low impact · Historical, imported
In areas of our Services that may be directed to children, we may collect personal information as permitted by applicable law, and as described in this Privacy Policy and the Kids and Teens Privacy Notice linked below.
The privacy policy's section on children's data now says Xfinity may collect children's personal information as permitted by law and as described in the main Privacy Policy and a separate Kids and Teens Privacy Notice. The contact sentence for child-related requests was reworded to focus on accessing, deleting, or correcting a child's information, and a new sentence points to the Kids and Teens notice. The core process for parents and guardians stays the same: the same email address handles child data requests. The main difference is that a separate Kids and Teens Privacy Notice now sits alongside the main policy and may contain more detail on how children's information is handled. If you have children or teens using Xfinity services, open the linked Kids and Teens Privacy Notice and keep comcast_privacy@comcast.com handy for any future access or deletion requests, ideally before your next account review or renewal.
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November 22, 2025 · Privacy Policy · low impact · Historical, imported
California Notice at Collection
Xfinity's privacy document added a new section titled "California Notice at Collection." No sentences were removed, and the added heading is the only change shown. This heading typically introduces a section that describes the categories of personal information collected from California residents and why it is collected, as California law requires. Based on this change alone, it does not show a change to how your data is used. If you live in California, open the privacy document and read the new section to see what categories of information are listed and whether you can make any requests about your data.
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November 18, 2025 · Privacy Policy · high impact · Historical, imported
We may disclose personal information to third parties, including for marketing and advertising purposes, which you can control through opt-in or opt-out settings, depending on the type of personal information disclosed.
The policy now says Xfinity may disclose personal information to third parties, including for marketing and advertising, and may share it with Comcast's related businesses for similar purposes. The earlier statement that Xfinity does not sell information that directly identifies you, and its promise to ask before sharing with separate Comcast companies, were removed. Your personal information may be shared more widely for advertising than before, and the policy relies on opt-in or opt-out settings to control this. Because the "we do not sell" language is gone, you can't assume your data stays inside Xfinity's own services. Before your next renewal or billing date, sign in at xfinity.com/privacy/your-privacy-choices and review the marketing, advertising, and third-party sharing settings you want in place.
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October 1, 2025 · Privacy Policy · low impact · Historical, imported
Maryland
The privacy document gained the word "Maryland," with no sentences removed. The change alone doesn't show what the new text says about Maryland. This is likely a reference to Maryland-specific privacy terms, which would matter mainly if you live in Maryland. For most customers, the change is probably minor. If you live in Maryland, open the current privacy policy and look for the Maryland section and its effective date. Otherwise, no action is needed beyond noting the update.
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January 1, 2025 · Privacy Policy · high impact · Historical, imported
we may share with them information collected during your registration, as well as service tier, activation, and/or aggregated usage information.
The privacy policy now says that if a landlord, property owner, school, local government, or nonprofit provides your internet, Xfinity may share your registration information, service tier, activation details, and aggregated usage information with that provider. The update also adds third-party sign-in services and Xumo device resellers to the list of parties involved, adds state-specific privacy sections for Delaware, Iowa, Nebraska, New Hampshire, and New Jersey, and changes some wording, such as describing non-identifying data as data that does not 'directly' identify you. If someone other than Xfinity provides your internet, that party may now receive details about your account and how you use the service, which matters most in shared housing, schools, or public programs. Because the policy now describes some data as not 'directly' identifying, a customer may want to read how the company defines that data, since device numbers and IP addresses are still treated as potentially linked to you. Before your next renewal or any change in who provides your internet, read the policy's sharing and preferences sections and check the privacy settings in your Xfinity account to see what you can limit. If a landlord or school provides your service, consider asking them what account information they receive.
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